Tuesday, July 28, 2015

Ontario ombudsman says he gets too many complaints about Family Responsibility Office

TORONTO — Ontario’s ombudsman says complaints about the provincial agency responsible for enforcing court-ordered child and spousal support payments are growing every year.

Andre Marin says he received 1,167 complaints about the Family Responsibility Office in 2014-15, a slight increase over the previous year but up considerably from 794 complaints two years ago.

Marin says the agency had to reimburse 350 people about $845,000 in retroactive payments when they were wrongly denied all benefits after they stopped being eligible for welfare or disability support.  (more...)


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